Referral Program Terms and Conditions

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The Referral Factory (“we” or “The Referral Factory BV”), may at times offer you (‘you” or the “User”) the opportunity to refer friends via a referral program (“Program”, “Early access campaign”, Referral program”) offered on its mobile website or the desktop website located at www.the-referral-factory.com (the “Platform”).
Binding Agreement
By using the Platform or participating in the Program, you are bound by these Referral Program Terms and Conditions (“Terms”) and indicate your agreement to them. These Terms are a part of and subject to The Referral Factory’s Website Terms & Conditions available at www.the-referral-factory.com/terms-and-conditions.html.
Privacy
The personal information collected, processed and used as part of the Program will be used in accordance with The Referral Factory’s Privacy Policy, which is available for your review at www.the-referral-factory.com/terms-and-conditions.html.
Terminology
We have used specific terminology across our referral program, and in this section we wish to define that terminology so it is clear and understandable for all users.
Get One Month Free For Every Referral
For every successful referral, the “Referrer” will get one free month usage of the Referral Factory platform, basic package, valued at $75.
Dedicated referral marketing expert
This is a one-on-one 30 minute call with a marketer experienced growing referral programs, followed by access to a shared slack channel to access live chat support during The Referral Factory office hours: 9am-6pm CET.
Information on how to set up this call will be sent to the email address you use to request early access - this will happen once you are issued your coupon, and the platform is live.
Exclusive referral program templates
Referral Program templates are ‘pre-built’ campaigns that you can access via the platform dashboard or home page. These campaigns are categorised by business type - Restaurant, Accounting Firm, Pet Store, etc.
During your trial period you can use ANY of these templates completely for free.
How the Program Works
Getting early access to The Referral Factory is defined as signing up with a valid email address for a spot in the waitlist queue. Using the Platform, you can follow the on-screen instructions to refer friends, family members or colleagues whom you personally know (“Friends”).
Once an individual makes a referral, he/she becomes a “Referrer” and will be updated on the status of his referrals via email. The Referrer will only be issued his/her reward (one month free usage of our software) once the “Friend” they referred has successfully subscribed, and has paid their first subscription, and a 32 day waiting period has passed without any cancellation of their subscription.
The “Reward” for each referral is one free month usage of the Referral Factory platform basic package (valued at $75). The “Reward” will be issued to the “Referrer” 32 days after their “Friend” successfully subscribed, and paid for at least the basic package of The Referral Factory. If the "Friend" cancels their subscription before the 32 day wait period, the reward will not be paid out as the referral will not meet all required criteria.
If you have an questions about how to track your referrals, or when your rewards will be issued, please email info@the-referral-factory.com
Restrictions
Referrers cannot refer themselves or create multiple, fictitious or fake accounts with The Referral Factory. No User may use the Program to violate any law, infringe or violate the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. In addition, you may not (i) tamper with the Program, (ii) act in an unfair or disruptive manner, or (iii) use any system, bot or other device or artifice to participate or receive any benefit in the Program. This includes but is not limited to a general prohibition on posting of the referral codes on any website which offers the referral code to anyone other than Friends, i.e. individuals to whom you personally know. If we believe that a referral code associated with a User’s account was used in such a manner, we have the right to remove all credit associated with that account and remove the User from the Platform. Caution: Any attempt to deliberately damage or undermine the legitimate operation of the program may be in violation of criminal and civil laws. Should such an attempt be made, The Referral Factory reserves the right to seek remedies and damages (including attorney fees) to the fullest extent of the law, including criminal prosecution.
Please note: any referrals found to be generated via the use of automated scripts, or automated web programs, will be deemed invalid and will not qualify for rewards.
Rewards
By making a valid Referral (defined below), you will receive credit in your account - which can only be redeemed for use of our software platform. One credit is worth $75 and entitles you to one month free of our basic package.
Please be sure to read all the information below about our Referral Program rewards, and redemption of these rewards. By using the Platform or participating in the Program, you are bound by these Referral Program Terms and Conditions (“Terms”) and indicate your agreement to them.
Payout options:
A credit will automatically be issued to your account once your referral becomes successful.
A valid referral is:
When the “Friend” they referred has successfully subscribed, and has paid their first subscription, and a 32 day waiting period has passed without any cancellation of their subscription.
Referral cap:
Referrals will be capped at 50. That means each individual Referrer will only be paid out for a maximum of 50 referrals. A referrer will have the option to continue referring friends once this cap has been reached, but all referrals after the cap has been reached do not qualify for rewards.
Referral program end date:
Our Referral Program will officially end on the 31 December 2020 - all users and referrers will be notified 14 days before the end of the program.
The Referral Factory has the right to delay a reward for the purposes of investigation.
Liability
You understand and agree that the Indemnified Parties (defined below) shall not be liable to you for any direct, indirect, incidental, actual, consequential, economic, special or exemplary damages (including but not limited to lost profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, failure to store any information or other content maintained or transmitted by The Referral Factory, or the cost of substitute products or services) arising in connection with your use of or inability to use the Platform, even if advised of the possibility of the same. By participating in the Program, you agree to indemnify, defend, and hold harmless The Referral Factoryand Affiliates, and their attorneys, insurers, independent contractors, providers, successors and assigns (the “Indemnified Parties”) from and against any and all Liabilities incurred in connection with (i) your use or inability to use the Platform, or (ii) your breach or violation of this Agreement; (iii) your violation of any law, or the rights of any User or third party and (iv) any content submitted by you or using your account to the Platform, including, but not limited to the extent such content may infringe on the intellectual rights of a third party or otherwise be illegal or unlawful. You also agree to indemnify the Indemnified Parties for any Liabilities resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or loan on The Referral Factory's infrastructure. The Referral Factory reserves the right, in its own sole discretion, to assume the exclusive defense and control at its own expense of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the prior written consent of The Referral Factory.
Disclaimer of Warranties
You expressly understand and agree that the Platform is provided on an “as is” and “as available” basis without warranties or conditions of any kind, either express or implied, including, but not limited to, warranties or conditions or merchantability, fitness for a particular purpose, and non-infringement. The Referral Factory makes no warranties or representations about the accuracy or completeness of the content provided through the Platform or the content of any sites linked to the Platform and assumes no liability or responsibility in contract, warranty or in delict for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Platform, (iii) any access to or use of our secure servers and/or any and all personal information and/or company information stored therein; and (iv) events beyond The Referral Factory's reasonable control.
Bulk Distribution (“Spam”)
Each Referrer is the actual sender of the emails and must comply with applicable law. Referrals must be created and distributed in a personal manner that is appropriate and customary for communications with friends, colleagues and family members. By submitting any email address as part of the Program, the Referrer represents that he/she has the appropriate permission and consent. Bulk email distribution, distribution to strangers, or any other use of the services described herein in a manner that is not promoted is expressly prohibited and may be grounds for immediate removal from the Platform and further legal action. The Referral Factory has no obligation to monitor the Program or any communications; however, The Referral Factorymay choose to do so and block any chat messages, remove any such User generated content, or prohibit any use of the Program. Referrers who do not comply with the law, including anti-spam laws, are obligated to indemnify The Referral Factory against any liabilities, costs and expenses it incurs as a result of such spam.
Right to Cancel, Modify or Terminate
We reserve the right to cancel, modify or terminate the Program at any time for any reason. We reserve the right to disqualify any User at any time from participation in the Program if we have a good faith belief that he/she has violated any of these Terms.
Contact information
This website is run by The Referral Factory, based in The Netherlands at:
301 Prinsengracht,
Amsterdam,
1016 GX
The Netherlands
Email: info@the-referral-factory.com